Candroid Robotics Launches New After Care Program to Extend the Life of Autonomous Cleaning Robots
Candroid Robotics has introduced a new after care program in response to the growing maintenance challenges faced by organizations operating autonomous cleaning robots. As fleets age and warranties expire many facilities are experiencing increased downtime making long term robotic support a critical operational requirement rather than an optional service.
As robotic cleaning systems become more deeply embedded in daily building operations organizations are facing increased complexity around maintenance parts availability software reliability and downtime. Candroid’s newly introduced Candroid Care Program is positioned as a structured warranty style solution that supports robots throughout their operational lifecycle bridging the gap between deployment and long term performance.
A Three Tiered Approach to Robotic After Care
The Candroid Care Program is offered in three service tiers allowing customers to select coverage based on their operational needs internal capabilities and performance goals.
Candroid Care Base Program
The foundation of the program provides clients with comprehensive access to Candroid’s Service Portal and support ecosystem. This tier focuses on empowering in house teams with the tools and knowledge required to manage robotic systems effectively. Features include detailed parts breakdowns troubleshooting guides SOP posters reference videos parts lists and reporting tools that support preventive maintenance checks and service calls.
Candroid Care Plus
Building on the standard program Candroid Care Plus introduces a higher level of hands on support. In addition to all base features this tier includes monthly Preventive Maintenance Checks conducted by Candroid’s professional service team. Designed for organizations seeking consistent performance and reduced downtime Care Plus emphasizes regular expert intervention to ensure machines operate at peak efficiency over time.
Candroid Care Pro
The most advanced tier Candroid Care Pro combines service coverage with data intelligence. In addition to all Care Plus features clients gain access to the SIMPPLE Cockpit platform enabling advanced analytics on machine performance and operational data. This tier is tailored for customers who require deeper visibility into their robotic fleet supporting data driven decision making and proactive maintenance strategies across large or complex facilities.
Integrated with SIMPPLE Building and Service Software
A key differentiator of the Candroid Care Program is its integration with SIMPPLE building and service software, alongside Candroid robotics equipment and existing IoT enabled devices. Enabling SIMPPLE’s software with an open API platform, it can host into third-party equipment and sensors allowing real time operational data to be captured without requiring hardware replacement.
This integration enables live performance statistics service status and usage metrics to be viewed in real time through a centralized dashboard. By bringing together robotics equipment and building service data the program provides continuous visibility supports faster response times and enables more proactive and informed facility management.
Addressing a Growing Industry Need
As autonomous cleaning adoption accelerates post warranty support has emerged as a critical concern across commercial healthcare education and industrial facilities. With the introduction of Candroid Care the company aims to offer customers greater operational certainty reduced downtime and a clearer path to long term return on investment.
The Candroid Care Program is now available to new and existing customers across Candroid’s robotic product lineup.
Francais